Limited Time Free Shipping & 1 Year Warranty
If the item is in stock:
♦ West coast 3-5 days
♦ Southwest 5-7 days
♦ Midwest 5-7 days
♦ East Cost 7-10 days *
Times may vary based on unforeseen circumstances beyond our control. If you are having trouble tracking your package, please reach out to us.
If we foresee potential delays beyond this shipping window, we will reach out to you directly to inform you. If for some reason you have not received your shipment within a reasonable timeframe or have not heard from us, feel free to reach out at info@thehomeoutdoors.com.
Note: Orders shipped to Alaska and Hawaii will incur freight charges and the shipping fees for those deliveries are the responsibility of the customer. Shipping charges are calculated after the order is submitted, so your order will be placed on hold until we can reach you by phone to confirm pricing.
Returns
Items can be returned or exchnaged if there is any damage or malfunction with the product.
Upon return, your item will be inspected and exchanges, credits or refunds will be issued for the purchase price. Delivery fees are non-refundable. Design Element reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client. Design Element cannot accept a return for or refund the following;
- Items that have been altered or mishandled
- Items with custom work or painting at time of sale
- Special order items not listed in our catalog or on or site
- Items that have been installed or show signs of instillation (marking, scratches, plumbers' putty, etc.) If an installed item is defective, please contact Customer Service for assistance in returning.
- Other exclusions may apply